From finding your business on Google to checking reviews and viewing your menu, customers are making decisions before they ever walk through your door.
97% of consumers read online reviews for local businesses.
85% of diners look at a restaurant's menu online before deciding to try a new restaurant
54% of consumers visit a business's website after reading positive reviews.
83% of consumers who were asked to leave a review went on to leave one.
80% of consumers say they're likely to use a business that responds to all of its reviews.